To redeem a Steam wallet code, sign in to your Steam account, open Steam's official "Redeem a Steam Gift Card or Wallet Code" page, enter the code and continue. You can also do it from the wallet section of the Steam desktop app. According to Steam, the amount is converted to your wallet's currency and added to your balance.
Where your code arrives in GiftGame
When you pick a Steam reward with GG in GiftGame:
- You choose the reward and the GG is deducted from your balance.
- Your request is approved.
- After approval, the code arrives as a message in your inbox inside the app. You can also open it on your web account with Show code.
The code is shown only in your GiftGame account (the in-app inbox and your web account). Do not trust messages from any other channel claiming "your code is here"; see our safety guide for details.
In your browser, step by step
- Open Steam's official redeem page in your browser (link in Sources).
- Sign in to your Steam account. Steam says you must be logged in to redeem wallet codes.
- Type the code from your GiftGame inbox, or copy and paste it.
- Click Continue and check the confirmation on screen.
- Confirm on your account page that your wallet balance went up.
In the Steam app, step by step
- Open the Steam app on your computer and sign in.
- Click your username at the top right and open your wallet.
- Click Redeem a Steam Gift Card or Wallet Code.
- Enter the code and continue.
Menu names can vary a little by Steam version and language. If you are unsure, the browser route is the simplest.
Currency and region
Steam's redeem page states that Steam gift cards and wallet codes are converted to the currency of your Steam wallet on redemption, regardless of where they were purchased. So the amount printed on a code and the amount added to your wallet can look different because of the exchange rate.
Steam also has store regions and region restrictions for some products. If a code does not load as expected, check your account's store country and which region the code is for. When picking a reward in GiftGame, ask support before ordering if you are unsure.
What can you spend it on?
Steam describes wallet codes as working like gift certificates: you can use the balance on games, software and other items you can buy on Steam.
Common situations
| Situation | Likely cause | What to do |
|---|---|---|
| Cannot enter a code | Not signed in | Sign in first |
| Invalid code | Typo, extra spaces | Try again with copy and paste |
| Already redeemed | May be on another account | Check your other Steam accounts |
| Amount looks different | Converted to wallet currency | Normal; Steam converts it |
| Region warning | Store region vs. code region | Check your account country, contact GiftGame support |
If your GiftGame code does not work
- Make sure you copied the full code from your inbox and are signed in to the right Steam account.
- Note the error message (if you take a screenshot, do not leave the code visible).
- Contact support inside the GiftGame app and mention your order.
Never share a code in chats, on Discord or with anyone who offers to "check your account". Steam's own support site has a dedicated page on gift card scams.
Have a Google Play code instead? Read our Google Play code guide. Ways to collect GG are in how to earn GG, and more answers are in the FAQ.
Sources
- Steam: Redeem a Steam Gift Card or Wallet Codestore.steampowered.com (opens in a new tab)
- Steam Support: Steam Wallethelp.steampowered.com (opens in a new tab)
- Steam Support: Gift Card Scamshelp.steampowered.com (opens in a new tab)
- Steam Support: Region Restrictions on Steamhelp.steampowered.com (opens in a new tab)
- Steam digital gift cardsstore.steampowered.com (opens in a new tab)
Frequently asked questions
Where do I enter a Steam wallet code?
After signing in, use Steam's official "Redeem a Steam Gift Card or Wallet Code" page or the wallet section in the Steam app.
Why does the amount look different in my wallet?
According to Steam, codes are converted to your wallet's currency when redeemed, so exchange rates can change the displayed amount.
Can I redeem without signing in?
No. Steam requires you to be logged in to redeem wallet codes.
Where does GiftGame send the Steam code?
To your inbox in the app and your web account ("Show code"), after your request is approved.
What if I get a region error?
Check your account's store country and contact GiftGame support with your order. Do not post the code anywhere public.
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