1. Seller
The seller of the products offered on this site is GiftGame. Address: Please contact the site owner for contact details.. Contact: Please contact the site owner for contact details.. The software service providing the site's infrastructure is not a party to the sale; all obligations relating to payment, delivery, returns and warranty belong to the seller.
2. Product and price
The main characteristics and sale price of the product are shown on the product page. Unless stated otherwise, prices are shown including all taxes. The shipping fee and any cash-on-delivery surcharge are shown separately in the order summary; the total amount is clearly visible before you complete the order. Products without a stated price ("ask for price") cannot be ordered through the site and are discussed only through direct contact.
3. Payment
The payment methods offered by the seller are shown during checkout; these may include cash on delivery, payment on pickup, bank transfer and online card payment. Online payment is made through the seller's own payment institution account, on the payment institution's secure page; your card details are not stored on this site. If you choose bank transfer, the payment details are shown on the order confirmation page; the order may not be prepared until the seller confirms the payment.
4. Delivery
Depending on your choice, delivery is made by pickup from the seller or by shipping to your address. The shipping time and estimated delivery are communicated by the seller when the order is confirmed. The tracking link of a shipped order appears on the order tracking page. We recommend that you inspect the product on delivery and return a damaged package to the courier with a written report.
5. Right of withdrawal and returns
In distance contracts, the consumer has the right to withdraw without giving any reason within fourteen (14) days of receiving the product. The withdrawal notice is given to the seller via Please contact the site owner for contact details.. Exceptions listed in the legislation — such as personalised products, perishable goods, and products whose packaging has been opened and cannot be returned for hygiene reasons — are outside the scope of the right of withdrawal. The price of a returned product is refunded by the seller, in a manner appropriate to your payment method, after the product reaches the seller.
6. Order cancellation
You can cancel your order from the order tracking page before the seller confirms it and before payment is received. To cancel a confirmed order, you need to contact the seller. The seller may cancel the order and inform you in cases such as the product being out of stock or payment not being confirmed.
7. Disputes and applications
For complaints and requests, you may first contact the seller via Please contact the site owner for contact details.. For disputes arising from consumer transactions, your right to apply to consumer arbitration committees and consumer courts within the monetary limits set by the legislation is reserved. Information on the processing of your personal data is provided in the privacy notice.
You can submit requests and applications regarding this document from the Support screen of the management panel after signing in to your account.